Returns & Exchanges
At Repossi, we ensure a seamless return process for our luxury pieces, offering complimentary returns within 14 days of delivery for all items in their original, unworn condition. Each return must include the original packaging, security tags, and authenticity certificates to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal or contact our concierge service to register your return and receive a unique Return Authorization Number.
Prepare the Package
Carefully place your jewelry in its original Repossi presentation box and secure it within the protective shipping carton provided with your order.
Affix the Label
Attach the pre-paid insured shipping label to the outside of the parcel, ensuring any previous delivery labels are completely covered or removed.
Ship and Track
Schedule a complimentary collection with our designated courier or drop off the package at an authorized service point, keeping your tracking receipt for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing